Privacy Policy — TheHope.Clinic

This Privacy Policy explains how Hope Clinic collects, uses, and protects your personal data when you use our affiliate platform. Please read it carefully.

1. Who we are

Hope Clinic ("we", "us", "our") operates the Hope Clinic Affiliate Programme platform at hopeclinic.com. We are the data controller for personal data collected through this website. If you have any questions about this policy, please contact us at thehopeclinic@hum4nity.com.

2. What data we collect

We collect information you provide directly, including your name, email address, organisation details, specialty, location, and any other information you submit when registering as an affiliate or contacting us. We also collect technical data such as IP address, browser type, and pages visited through standard server logs.

3. How we use your data

We use your personal data to: operate and manage the affiliate programme; communicate with you about your account and listings; respond to enquiries; improve our platform; and comply with legal obligations. We do not sell your personal data to third parties.

4. Legal basis for processing

We process your data on the basis of: (a) contract performance — to provide the affiliate platform services you have requested; (b) legitimate interests — to operate and improve our platform; and (c) legal obligation — where required by law.

5. Data sharing

We may share your data with trusted service providers who assist us in operating the platform (such as hosting and database providers), subject to appropriate data processing agreements. We do not share your personal data with third parties for their own marketing purposes.

6. Data retention

We retain your personal data for as long as your account is active or as needed to provide services. If you close your account, we will delete or anonymise your data within 90 days, except where we are required to retain it for legal or regulatory purposes.

7. Your rights

Under UK GDPR and the Data Protection Act 2018, you have the right to: access your personal data; correct inaccurate data; request deletion of your data; object to or restrict processing; and data portability. To exercise any of these rights, contact us at thehopeclinic@hum4nity.com.

8. Cookies

We use essential cookies to operate the platform (such as session cookies for authentication). We do not currently use tracking or advertising cookies. You can control cookies through your browser settings.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Passwords are hashed and never stored in plain text.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will notify registered affiliates of material changes by email. The date at the top of this page indicates when it was last updated.

11. Contact

For any privacy-related questions or to exercise your rights, contact us at thehopeclinic@hum4nity.com or write to: Hope Clinic, [Address], United Kingdom.